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Case Study

Microsoft Teams & Rise Up


AKKA Technologies was the first customer to integrate training into the employees' working environment with Rise Up and Microsoft Teams.

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Client & target learner

AKKA Technologies is a leading engineering and technology consulting group in a wide range of sectors (including automotive, energy, aerospace, railway, telecom and life sciences sectors).

AKKA employs over 21,000 people and has offices in more than 20 countries across Europe, Africa, the Middle East, Asia and in North and South America.


Its training division, the Akkademy facilitates employee skills development across 15 countries.

akka

Challenges & project aim

Main challenges


  • Modest participation and low engagement from employees
  • Employees didn't always have the time or the inclination to learn
  • Time-to-skill taking too long
  • A need to develop a "training reflex" among employees to encourage continuous learning.

Project aim


Integrate training into the employees' working environment, where training modules, assessments, certificates and Rise Up’s virtual training coach are accessible without leaving Microsoft Teams.

hard skills

Solution & implementation

Solution


Integrate Rise Up with their Microsoft Teams account and launch a test on a restricted group of employee (beta testers) in Belgium and Switzerland before the official deployment of the solution.

Setup: Rise Up integration with Microsoft Teams

 

  1. Easy deployment: the deployment of the app to the learners was quick and easy and no technical resources were required on the client's side.

  2. Rapid onboarding: an invitation was sent to the targeted learners, with a few instructions on the key functionalities to ensure a good grasp of the app.

  3. SSO user matching: as soon as the app was launched, the learner was directly connected to their Rise Up account via a Microsoft ID recognition system.

 

Microsoft Teams and Rise Up

Outcomes

  • The Rise Up integration into the Microsoft Teams work environment, allowed employees to use microlearning more often. This allowed them to apply new knowledge and skills to their work immediately.

  • The automated and manual calendar reminders and quick access to training and live sessions helped establish a "training reflex" among employees.

  • The app encouraged collaboration, allowing employees to have the collaborative features of Microsoft Teams in their training environment on the Rise Up platform.
MS Teams

Learning in the flow of work with Rise Up & Microsoft Teams

AKKA Feedback

At Learning Technologies, Nathalie Macq - Learning Program Manager at AKKA Technologiesshared her feedback about her experience in bringing learning into the employees' working environment. 

 

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