Privacy Policy

Thank you for visiting our website and for your interest in our services. We respect your privacy and take data security extremely seriously. We make sure we have appropriate security measures in place to prevent your personal data from being accidentally lost and from unauthorised use and access.
Please read this Privacy and Cookie Policy carefully as it explains our practices regarding your personal data and how we will treat it, and the basis on which any personal data will be processed by us.
For the purpose of the applicable data protection legislation, meaning the Data Protection Act 2018, the General Data Protection Regulation, including where and to the extent retained in the laws of England and Wales (the “GDPR”) and any legislation which implements any of them (the “Data Protection Legislation”), the data controller is Mr Guillaume Blachon, Co-Founder and CTO of Rise Up.

COVERING

All Rise Up services and applications covered by this policy:

• Rise Up Teams application
• Rise Up web portal
• Rise Up mobile application ("Rise Up Mobile Learning" & "Learning Academy")
• Rise Up website (https://www.riseup.ai)

CONTACT DETAILS

The data controller is Mr Guillaume Blachon, Co-Founder and CTO of Rise Up.

Rise Up offers an e-Learning and face-to-face management platform, legally represented by a registered trademark and protected by the INPI, published on 30/10/2017 at (No National: )
Rise Up is owned by Arnaud and Guillaume Blachon, under SIRET No. 802 232 264 000 19 - 20 boulevard Montmartre - 75009 Paris.
The website is hosted at Amazon AWS.

USE OF PERSONAL DATA COLLECTED

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person (hereinafter referred to as a user); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

Comments

When you leave a comment on our website, not only the data is entered in the comment form, but also your IP address and your browser's user agent are collected to help us detect unwanted comments.
An anonymised string created from your email address (also called hash) can be sent to the Gravatar service to check whether you are using the service. The Gravatar Service Privacy Policy is available here: https://automattic.com/privacy/.After validating your comment, your profile picture will be publicly visible next to your comment.User comments are verified using an automated service for detecting unwanted comments, Akismet, whose privacy policy can be found here : https://automattic.com/privacy/.

If you leave a comment, the comment and its metadata are retained indefinitely. This makes it possible to automatically recognise and approve subsequent comments instead of leaving them in the moderation queue.
For users who register on our website (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). The website operators can also view and change this information.

Media

If you are a registered user and upload images to our website, we advise you to avoid uploading images containing EXIF GPS coordinate data. Users on our website could then download and extract location data from these images.

Contact forms

The information collected by the contact forms on our website (obligatorily your name, first name and email; optionally your company name, job title and the company's postal address) is transmitted by email to the address contact@riseup.ai and is then recorded in a computerised file for the management of the services we offer to our customers and the management of users' requests for information on our services.

They are kept for a maximum period of 3 years and are intended solely and strictly for the use of employees who are part of Rise Up.

Subscription forms for our Newsletter

You have the possibility to subscribe to our Newsletter by filling in the corresponding registration form on our website. In order to validate your registration, you must have ticked "By ticking the box, you agree to receive our newsletter and personalised offers from Rise Up", an action corresponding to an opt-in, which explicitly confirms your consent.

Your email address, first and last name are then registered in a mailing list under MailChimp, the marketing automation platform we use for the creation, management and distribution of our Newsletter.

You can unsubscribe at any time by sending us an email at confidentialite@riseup.ai and through the unsubscribe link at the bottom of each Newsletter you receive from us.

The confidentiality clauses of the MailChimp service are available here :

https://mailchimp.com/legal/privacy/

Cookie Management Policy

Our website uses "cookies". Cookies are small text files stored on your hard drive, in most cases temporarily in your browser's cache. Cookies are used, in particular, to recognise the Internet browser, to identify Internet sessions and for statistical analysis. These cookies do not contain any personal data. They do not store your name or e-mail address. In order to create a pleasant and homogeneous environment for our users, we may, in certain cases, use cookies to process information in order to better understand what you expect from our website.

 Types of cookies used

Cookies necessary for the optimal functioning of our website

These cookies are deposited on the hard disk of users' terminals under the domain name riseup.ai as soon as they visit it. That said, you can always delete these cookies via the browser on your terminal, knowing that your user experience may be affected. They help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The web site cannot function properly without these cookies.

 

For more information on how cookies provided by third parties work, please refer to the privacy and cookie statement of WordPress, Wordfence, Enfold and MailChimp.

Third-party statistics cookies

Statistical cookies help website owners by collecting and reporting information from
anonymously, to understand how users interact with websites.
Whether you use them or not, these services can track your browsing on our website through cookies placed by them on the hard drive of your terminals. These are third party cookies.

 

For more information regarding the operation of these cookies provided by third parties, please refer to the privacy and cookie statement of Google

Cookies tiers de marketing

Marketing cookies are used to track users through the websites. The purpose is to display
advertisements that are relevant and interesting to the individual user and therefore more valuable to publishers
and third party advertisers.
Whether you use them or not, these services can track your browsing on our website through cookies placed by them on the hard drive of your terminals. These are third party cookies.
For more information about how these third party cookies work, please refer to the Privacy and Cookie Statement of Google and Facebook.

 

How are cookies managed?

We have installed an aviaCookieConsent cookie manager.

The first time you visit our website, the aviaCookieConsent cookie manager displays a banner at the bottom of the screen. It informs you of the presence of the aforementioned services and their cookies, and offers you the option to accept them immediately ("OK") or to make a choice via the link "Learn more and set cookies".

From there, third-party cookies are deposited on the hard disk of your terminals if and only if :

you accept all services by clicking "OK";
you accept all or some of the services via the information provided below in the paragraph "Deletion and deactivation of cookies via browser management";
you continue your browsing by visiting another page of our website, without having previously refused all the services via the information communicated below in the paragraph "Deletion and deactivation of cookies via browser management".
Moreover, you can subsequently reverse your initial decision by refusing the service(s) initially installed or vice versa via the information provided below in the paragraph "Deletion and deactivation of cookies via browser management".

The aviaCookieConsent cookie manager retains your consent to all our services (after clicking "OK" on the banner at the bottom of the screen the first time you visit our website) for 2 months so that they can be applied the next time you visit our website.

Deletion and deactivation of cookies via browser management

You can manage your cookies via your web browser. You can configure your browser at any time so that it warns you each time you receive a cookie. This allows you to decide for yourself whether or not to accept the cookie. At no time can cookies read data from your hard disk, and you can delete them from your computer at any time. You can find more information about this in the help tab of your browser.

How to disable/enable cookies on our website?

We explain below how to manage cookies on your computer through the main Internet browsers.
Simply go to the help menu of your browser to find out how to change your cookie preferences.

For more information on how to manage cookies through other browsers, please consult your documentation or online help files.

Embedded content from other sites

We have integrated into our website hyperlinks to pages from other websites (e.g. videos, images, articles, etc.) and the Google Maps application, so that Internet users can find additional information there. However, we cannot guarantee that these websites and Google's application do not place cookies on the hard disk of Internet users' terminals or that they apply a privacy policy that complies with the UK law. Users are therefore invited to ensure themselves by consulting the clause relating to the collection and processing of personal data that should be included.

Audience statistics and measurements

Our website uses Google Analytics, a web analysis service provided by Google, Inc. (Google). Google Analytics uses cookies. The information collected on the use of this website by users is generally transmitted to and stored on a Google server in the USA. However, if the anonymisation of your IP address is activated on this website, Google will first truncate your IP address in the member states of the European Union or any other state party to the Agreement on the European Economic Area. Only in some cases the entire IP address will be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the website operator to evaluate your use of the website, to compile reports on the website activity and to provide the website operator with further services related to the use of the website and the Internet. The IP address transmitted by your browser as part of Google Analytics will not be linked to any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, as described above, however please note that if you do this you may not be able to use the full functionality of this website.

USE AND TRANSMISSION OF YOUR PERSONAL DATA

The collection, processing and/or use of your personal data is exclusively reserved for our company, in particular to contact you by email or telephone according to the request you send us via our contact forms, for commercial management (contracts, invoices, calls and emails within the framework of the services we provide you). The storage of your personal data is exclusively limited to our company. After being collected, your personal data is transmitted via the Internet using 128-bit SSL encryption.

If you have transmitted personal information to us, we will not, in principle, disclose it to third parties. It will only be disclosed with your permission. As part of the processing of your requests and the use of our services, we may be required to disclose information to subcontractors that we have hired, who only receive the information necessary for the performance of their mission.

THE RIGHTS YOU HAVE OVER YOUR DATA

Under the Data Protection Legislation, you have certain rights in respect of the personal data we hold about you. These may include rights to: request a copy of the personal data that we hold, request that we correct personal data if it is inaccurate, request that we erase or block your personal data, and to object to our processing of your personal data. These rights are limited in some situations. For example, if we have a legal requirement or a compelling legitimate ground we may continue to process your data even where you request its deletion.
If you would like to exercise any of these rights, please contact us at confidentialite@riseup.ai.
You also have the right to make a complaint if you feel your personal data has been mishandled. We would encourage you to contact us in the first instance but you are also entitled to complain directly to the Information Commissioner’s Office (ICO) (if you are in the UK), or to your local data protection authority (if you are outside the UK).
All Rise Up newsletters also include instructions on how to unsubscribe. We will confirm the revocation of your consent and the deletion of your data by e-mail upon request.

HOW WE PROTECT YOUR DATA

Under no circumstances will the aforementioned data be transmitted to another person - neither in the UK nor abroad - in order to guarantee their confidentiality and ensure their security.

Moreover, the security of these data is also ensured by :

the protection measures associated with the website and e-mail used by Mr Arnaud Blachon (complex passwords and devices installed on the servers);
the security measures integrated into the website's content management system (WordPress), which is responsible for securing access to his control panel, checking the integrity of his files, and the operation of a firewall;
the daily backup process of the website and its database, through the BackWPup extension, whose confidentiality clauses can be found here: https://backwpup.com/privacy/ ;
security features and compliance with the legal framework imposed by the GDMP specific to the website host, Amazon AWS ;
the security features and compliance with the legal framework imposed by the GDMP specific to the theme (Enfold) and extensions connected to the website;
the https secure hypertext transfer protocol that ensures the integrity of the data sent by the user of our website and received from the server, including information entered in forms.

PROCEDURES IMPLEMENTED IN THE EVENT OF A DATA BREACH

Although these are extreme cases, Rise Up has prepared for the possibility of a data leak.
We have escalation procedures in place that will be activated in the event of a data breach. As data controller, Mr Guillaume Blachon will have to notify the CNIL within 72 hours of becoming aware of the breach. We will warn the persons concerned as soon as possible when the leak presents a high risk to their rights and freedoms, such as the theft of their password or email.

Privacy Policy updated on 25.05.2018, in compliance with the General Data Protection Regulation (GDPR)